Shipping policy

At Ivora, we take pride in handling every order with care and efficiency. Orders are processed within 24 hours, and once dispatched, delivery typically takes 6–12 business days, depending on your location. Every order comes with a tracked shipment, so you can follow your package with confidence.

For complete peace of mind, we offer a 30-day refund and exchange policy on all orders, no questions asked, just provide the order number and image of your ordered product. If you’re not completely satisfied, our dedicated support team will guide you through a smooth, hassle-free return process.

If you have any questions about shipping, delivery, or returns, our Customer Care Team is here to help every step of the way. Reach out to us at: support@shop-ivora.com